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TrustYou is hiring a

UX/UI Designer

  • Munich
  • full-time

Imagine a workplace which encourages you to take on responsibility and where your ideas will be heard and implemented. Imagine a dynamic environment where your performance makes the difference. This is TrustYou!We are looking for adventurers to join our smart and inspiring team!

The TrustYou Guest Feedback Platform is used by more than 12,000 hotels worldwide to consolidate and analyze guest feedback. Within one tool, our clients get an overview of all reviews from, Google, TripAdvisor, and are able to drill down into insights extracted from the text via TrustYou’s NLP capabilities. Our product also have real-time communication features, allowing guests to message the hotel reception while they’re at the hotel.

TrustYou is looking for a UX designer to join a new product team. Your mission will be to create a beautiful, intuitive and user friendly interface for one of our new products. You’ll work together with our lead designer, and a dedicated product manager. The ideal candidate is a designer that comes up with solutions to real usability problems our users face, owns their idea from concept to completion, thrives in a dynamic collaborative team and is eager to learn both individually and collectively.

What challenges await you?

  • Improve usability of our products by coming up with solutions that can also be put to the test before actual implementation (wireframes, mockups, interactive prototypes)
  • Rely on an iterative design process and be open to constructive criticism, putting the end user ahead of yourself
  • Implement designs with semantic, scalable and reusable code
  • Collaborate with our developers to assure that markup and styling has been properly implemented
  • Maintain visual consistency throughout products

What do we expect from you?

  • At least 3 years experience in designing cross-browser compliant websites and web applications
  • Comprehensive HTML and CSS knowledge
  • Knowledge of basic user experience concepts
  • Self-starter with the ability to manage multiple tasks simultaneously, prioritize, and meet deadlines
  • Fluency in English

Nice to have

As part of our team we consider it a definite plus to know:

  • Sass & Compass for CSS preprocessing
  • Pug for creating templates and generating markup
  • Javascript and jQuery for prototyping interactions
  • Atlassian Jira for ticket tracking and feature management
  • Git for version control and collaborative work
  • Design patterns and best practices for web and mobile

What do we offer?

  • A highly international & entrepreneurial environment (flat hierarchies, short decision paths…)
  • Excellent onboarding programs
  • Spend up to 5% of your working time for your professional & personal development
  • Great leadership & support

TrustYou has engineering excellence in its DNA. Our employees are experts in big data, machine learning, natural language processing, interactive JavaScript applications and web technologies. Our tech stack is varied and modern!