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Web and New Media Manager (South Dakota State University)

Web and New Media Manager

University Marketing & Communications, South Dakota State University

The Web and New Media Manager is responsible for managing and leading the web and new media functions and providing university-wide leadership in planning, organizing and directing the design and functionality of the university’s public website. This position oversees the coordinated development, communication and implementation of web projects, policies, procedures and accessibility of the university’s website for all users.

The Web and New Media Manager assures collaboration with web content creators, web developers, web users and governance structures within the university that are representative of a collaborative communications process. The successful candidate will oversee the transition of the public website from SDSU servers to the cloud in collaboration with the Office of Information Technology and the implementation of a new content management system (to replace CommonSpot). In addition, the successful candidate will be responsible for meeting information needs of users, gathering research to support adoption of best practices in design and communication strategies, and providing resources and consulting services.

The Web and New Media Manager will oversee and supervise a dyanamic team of professionals and students responsible for all areas of web management, including but not limited to, web development, video, social media, content evaluation and strategy, training for approximately 200 web editors across campus, web-based usability testing with key audiences and stakeholders, and general web support functions. The web and new media team is an integral part of University Marketing and Communications, and the successful candidate will report to the Director of University Marketing and Communications.

SDSU welcomes social and intellectual diversity among its faculty and staff. Women and persons underrepresented in higher education are encouraged to apply.

Responsibilities

  1. Ensure that web and new media support the web-related communication needs of the university by preparing long- and short-term goals and objectives; establish priorities to meet goals and objectives, manage personnel, budgetary and technology resources for effective online communications; promote effective channels of communication with all constituents; encourage input and collaboration from primary university communicators; advise and consult with deans, department heads and senior administrators about web initiatives and priorities; and evaluate web and new media performance and progress toward accomplishment of goals and objectives.
  2. Assume responsibility for www.sdstate.edu: oversee planning, design, implementation, maintenance and analysis of the site; determine and meet development and accessibility standards; and coordinate information architecture, overall design and usability of the site, in collaboration with OIT and other campus stakeholders.
  3. Facilitate coordinated implementation of web projects by communicating clearly with different departments, collaborating with OIT and University Marketing & Communications colleagues, attending meetings and representing the interests of the university website, and responding to inquiries.
  4. Increase the level of understanding and accountability of university web developers by overseeing training and help desk support to address key campus web issues, supplying essential web editing resources, and offering web design consultation services.
  5. Understand and meet web users’ expectations and information needs by evaluating information from surveys, focus groups, feedback and statistics; research web use patterns; and perform usability studies with target audience segments.
  6. Regularly review university web-related policies and practices to assure they are current and effective, via monitoring similar policies and practices at other institutions. Recommend modifications to university policies administered by OIT and implement changes to practices administered by UMC. Oversee, implement and communicate any policy or practice modifications to university constituencies.
  7. Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Director of Marketing and Communications.
  8. Support fiscal responsibility and accountability through consultation in the preparation of the annual UMC budget.
  9. Contribute to the overall success of the university and UMC by performing other duties as assigned.

Minimum qualifications

  • Education: A bachelor’s degree is required.
  • Experience: Required are at least three years of technology project management experience or three years of experience developing websites and addressing issues of security, design, architecture, integration and accessibility; and at least two years of experience using a content management system to organize, manage and publish web content and to implement and customize websites.
  • Skills: Must understand accessibility issues related to users with disabilities. Must be able to effectively communicate and collaborate with diverse constituencies with varying levels of technical knowledge. Effective interpersonal, organizational and team-building skills are required. Strong oral and written communication skills are required. Strong and current technical skills are required.

Preferred qualifications

  • Education: A bachelor’s or master’s degree in an information technology field or a design discipline utilizing state-of-the-art technology is preferred.
  • Experience: Experience at an institution of higher education is preferred.

Salary

Commensurate with qualifications and experience.

University/Community

South Dakota State University is a land-grant university founded in 1881 and the state’s largest institution of higher education with an enrollment of 12,554 students with more than 200 majors and minors, and 12 Ph.D. programs. SDSU is located in Brookings, S.D., a community of approximately 20,000 near the east central border of South Dakota. The city has an excellent K-12 education system, is accessible to major medical facilities, has an active cultural and social environment, and has numerous recreational activities within driving distance. Brookings is 50 miles north of Sioux Falls, a metro area approaching 200,000. SDSU has a strong commitment to building a better South Dakota through excellence in teaching, research, service and economic development.

APPLICATION DEADLINE: Position is open until filled with full consideration given to applications received by August 5, 2014.

Application process

SDSU accepts applications through an online employment site. To apply, visit: https://yourfuture.sdbor.edu, search by the position title, view the job announcement, and click on “apply for this posting.” The system will guide you through the electronic application form. The employment site will also require the attachment of a cover letter, which should specifically address address how the candidate meets the qualifications as outlined in the advertisement; resume; and reference page with the contact information for three professional references. Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process.

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, a criminal background check.

For questions on the position, contact Search Chair Mark Luebker at 605-688-6592 or mark.luebker@sdstate.edu

South Dakota State University is committed to affirmative action, equal opportunity and the diversity of its faculty, staff and students. Women and minorities are encouraged to apply. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. SDSU prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship, ancestry, gender, marital status, pregnancy, sexual orientation, age, disability, veteran’s status or any other protected class in the offering of all educational programs and employment opportunities. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Administration 318, SDSU, Brookings, SD 57007. Phone: (605) 688-4128.

How to apply

SDSU accepts applications through an online employment site. To apply, visit: https://yourfuture.sdbor.edu, search by the position title, view the job announcement, and click on “apply for this posting.” The system will guide you through the electronic application form. The employment site will also require the attachment of a cover letter, which should specifically address address how the candidate meets the qualifications as outlined in the advertisement; resume; and reference page with the contact information for three professional references. Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process.

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, a criminal background check.

For questions on the position, contact Search Chair Mark Luebker at 605-688-6592 or

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