Lead User Experience//Visual Designer
About the Job:
Let’s face it…when people think “energy usage data,” they don’t necessarily think “fun and interesting.” The challenge for the UX team is to take complex data and make it simple, relevant and meaningful for everyday people (millions of people in fact). Our user advocates, a.k.a. UX team members, apply user experience design, visual design, research, and prototyping to develop the best solutions for our end-users. Since user-centered design is critical to our product development process, the team is fully integrated with Product Management and Engineering to shape our products. We know that our ability to motivate and educate customers drives energy efficiency results, so we use our insights from customer research to design engaging products that inspire real, positive action.
As a User Experience Designer, you’ll take the lead in designing intuitive, compelling products that change the way people think about and use energy. You’ll have the challenge of working on designs across multiple channels, including print, web, email, small devices, and SMS. You’ll be a design leader throughout the entire product cycle – including conception, rapid prototyping, usability testing, development, post-launch research. You’ll work on cross-functional teams and collaborate frequently with Product Managers and Engineers. If you have experience designing simple, engaging consumer products, want to work hard in a fast-paced environment for a rapidly growing company, and would like to see millions of people benefit from the results of your work, this is the job for you.
Note: This job is based in SF with travel to VA.
You have a BA/BS (MS preferred) in HCI, Design, Computer Science, or related field.
You have 6-10 years UX design experience and expertise in interaction design fundamentals.
You have solid visual design skills and a thorough understanding of graphic design/layout principles for print and web.
You are extremely comfortable and experienced leading user research & testing sessions on your designs.
You have experience with the full product development cycle for consumer software/website products- you’ve designed/launched products before.
You’ve held leadership positions – you are extremely proactive, responsible, reliable, and a master at time management.
You don’t mind diving deep into the details – although this is a leadership role, it’s very hands-on and will require detailed work from the concept through documentation phases.
Experience working with the Agile development process a plus.
Note: A portfolio is required for this job. We are looking for examples of extremely usable, consumer-oriented product design that show your UX/Visual design skills, your design process, and your creativity for solving design challenges.
Own UX design for parts of the OPOWER product, including printed reports, web, mobile, email, small devices
Explore UI & visual solutions, create UX flows, build wireframes, write specs for developers
Collaborate with Product Managment and Engineering to create the best and simplest possible solutions for the user that fall within product constraints
Lead usability testing and incorporate findings into designs
Participate in Agile QA
Be a true advocate for the user and help drive UX road